Shipping policy

All orders are processed within 2 to 5 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

Domestic Shipping Rates and Estimates

For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout. 

Local delivery

Free local delivery is available for orders over $50 within Montreal greater area. For orders under $50, we charge $10 for local delivery.

Deliveries are made from 9h to 21h every day. We will contact you via text message with the phone number you provided at checkout to notify you on the day of our arrival. 

In-store pickup

You can skip the shipping fees with free local pickup. After placing your order and selecting local pickup at checkout, your order will be prepared and ready for pick up within 1 to 5 business days. We will send you an email when your order is ready along with instructions. 

Please have your order confirmation email with you when you come.

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 72hours for the tracking information to become available. 

Please note that not all order comes with valid tracking number 

If you haven’t received your order within 35 days of receiving your shipping confirmation email, please contact us with your name and order number, and we will look into it for you.